Get in Touch
We're here to help
Whether you need help with your memorial, have a question about a keepsake, or just want to share your story — we'd love to hear from you.
Response Time
We respond to most inquiries within 24 hours. Keepsake order questions are prioritized and typically answered same-day.
For Correspondence
KeepPaws
San Francisco, California
United States
Please note: This is a mailing address only. We do not have a physical storefront. All keepsake orders are fulfilled online and shipped directly to you.
Need help with your memorial?
If you'd like assistance setting up a memorial or have questions about our keepsakes, we're here to help you every step of the way.