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We're here to help
Whether you need help with your memorial, have a question about a keepsake, or just want to share your story — we'd love to hear from you.
Our Story
Born from love, built for remembrance
KeepPaws began the way so many things born from the heart do — with loss. Our founder, a lifelong animal lover, grew up surrounded by the quiet companionship of dogs, cats, and the occasional very grumpy rabbit. They were family. When the time came to say goodbye to a beloved companion of over fourteen years, there was an ache that words alone couldn't fill.
In the days that followed, searching for a way to honor that life — something more permanent than a social media post, more accessible than a physical grave — the idea for KeepPaws emerged. What if there were a place where every pet's story could live on, beautifully told, always visitable? A sanctuary in the cloud, not hidden away, but shared openly with those who cared.
KeepPaws is that place. It is free to use because we believe that honoring a companion should never come with a price tag. It runs on love, volunteered time, and the generosity of people who believe in what we're building. Every memorial you see here was created by someone who loved deeply — just like you.
We're a small, independent, community-supported project. Thank you for being part of it.
Support KeepPaws
KeepPaws is a free, community-supported memorial platform. There are no subscriptions, no paywalls, and no fees to create or maintain a memorial. If you'd like to help us keep the servers running and the candles lit, a voluntary donation — however small — means the world.
Every contribution, no matter the size, helps keep KeepPaws alive and free for everyone.
Response Time
We respond to most inquiries within 24 hours. Keepsake order questions are prioritized and typically answered same-day.
For Correspondence
KeepPaws
San Francisco, California
United States
Please note: This is a mailing address only. We do not have a physical storefront. All keepsake orders are fulfilled online and shipped directly to you.
Need help with your memorial?
If you'd like assistance setting up a memorial or have questions about our keepsakes, we're here to help you every step of the way.
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